General terms and conditions

ORDERS AND JOINING THE SITE

E-commerce: www.marvin.sm
E-mail: info@marvin.sm

Telephone:
International 00378/996188
Italy 0549/996188
Lun-Ven 09.00 - 14.00

Fax:
International 00378/996456
Italy 0549/996456

Only natural person (must be over 18 years-old) and legal representatives of firms are allowed to join the site.

All the informations that Marvin s.p.a. collects are strictly used for legal obligations.

 

 

 

 

CONDITIONS OF SALES

When joining our website, the buyer accepts in full and unreservedly Marvin s.p.a. conditions.
The buyer is asked to read carefully the conditions of sales before proceeding with any action.
Our prices are intended area “Repubblica di San Marino”.
The buyer is asked to respect the legislation of his country or the country of destination of the parcel.
Marvin s.p.a. reserves the right not to accept or restrict on any order for whatever reason, including mistakes in prices, descriptions or technical malfunction of the website.

 

SHIPMENT

The shipment of your order will be done by

  • Postal service
  • Express courier

Marvin S.p.A. will communicate to the client the tracking number of the shipment.

The delivery time is normally short for orders in the E.U..

The normal laws of international commerce apply to international shipment.

Insurance must be explicitly required by the buyer.

 

 

 

 

 

PAYMENT

  • Bank transfer (all the detail will be in the order confirmation e-mail)
  • PayPal
  • Credit Card

CASH ON DELIVERY IS NOT ALLOWED

 

 

 

 

RETURN, COMPLAINT AND RIGHT TO WITHDRAW

Marvin S.p.A. accepts no liability for lost, damaged or stolen returns, and shipment costs are not refundable, unless otherwhise agreed.

Returns are only accepted if the product does not correspond to the description on the site. The right to withdraw must be exercised within 14 days from the delivery date.

The right of withdraw is rejected for products which prices are connected to currency fluctuations, that Marvin S.p.A. is not able to control, as well as supplies of goods made to the consumer or clearly personalized.

The buyer must verify very carefully the integrity of the package at the time of delivery by courier or post.

In case of suspected manipulation or damaged package the buyer must check the weight of the parcel.

Make the potential written contestation asking the carrier to legibly cosign the document.

Immediately inform the police and in its presence bring forward the opening of the package.

This procedure is essential in order not to lose the reimbursement right for any sums required by the carrier.

 

 

 

 

LEGAL NOTES

The content on the website will be translated to other languages but the only one that has legal value is Italian.

Any disputes will be held under San Marino Law in a San Marino Court of Law.

The normal laws of international commerce apply to international transactions.

 

 

PRIVACY

All the information received from our clients are strictly used to offer our services.

Marvin s.p.a. does not disseminate personal information of clients to third parties.

Signing up to the newsletter is completely free and it is possible to delete the e-mail address from the database at all time by clicking on the link provided by the e-mail.

The law that covers the processing of personal data and the protection is L.70/95.